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How Piper Combats Power Outages

Power outages are unpredictable and affect most of us at one point or another in our lives. Piper was built to be reliable 24/7, even in the event of power outages. That’s why each unit comes equipped with batteries and will continue to operate as a security system even if it has lost contact with your home Internet connection due to power loss.

So, what happens when the power goes out? Piper automatically sends you an alert to tell you that your Piper has lost its connection. Recorded videos created during the outage will be available as soon as power and internet connection is restored, and-get this-Piper will operate on battery power for approximately 4-6 hours to make sure you remain protected!
You’re in especially great hands when you purchase the Piper nv, which has night vision capabilities that allow it to record during the night.


  1. Is there any way to have Piper send a router reset. We are looking at getting Piper for my inlaws. They live in an area with poor high speed internet and poor power grid. (They lose internet and power a lot.) Is there a way to have Piper auto reset the router when power comes back on or does Piper need wifi connectivity to “talk” to devices? Is there any sensor we could use? Maybe with a smart plug? Thanks for your help!

    1. Great question, Lisa! Only Piper nv’s can reconnect remotely in the event of power outage and it will notify you both when it loses & regains connection. Piper also communicates with devices via z-wave frequency. Feel free to call us with any more questions you might have: 1.888.629.0680

  2. I have the same question. I have two piper nvs. When I’m away and the power goes out for a brief moment, the modem and router come on and wi finworks gine but the piper still says connectivity is lost. Since I’m away, I am unable to connect to my piper. My solution when home is to unplug and plug the piper.

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