Warranty

If you’re having trouble with your Piper product, please visit help.getpiper.com or email us at support@getpiper.com.

Our support staff will work with you to resolve technical issues.

Limited Warranty and Warranty Disclaimer

Icontrol warrants the Piper product against defects in materials and workmanship for a period of one year from the time your item is shipped to you. Icontrol’s sole and exclusive liability and your sole remedy under this warranty will be, at Icontrol’s option, to provide repaired or replacement product. This warranty will be void if in Icontrol’s reasonable opinion the defective condition was caused in whole or in part by your misuse, neglect, testing, attempts to repair, or any other cause beyond normal usage, or by accident, fire, or other hazard. Repair or replacement does not extend the warranty period for your Piper product. This limited warranty extends only to the Piper product and not to any software or services. Refer to the Piper End User License Agreement and Terms of Service at http://getpiper.com/legal for those terms.

THE WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED OR STATUTORY, WITH RESPECT TO PRODUCTS OR SERVICES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR SATISFACTORY QUALITY, ALL OF WHICH ARE DISCLAIMED. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY.

SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ICONTROL OR ITS SUPPLIERS BE LIABLE FOR LOSS OF OR CORRUPTION TO DATA, COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE PIPER PRODUCT OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF ICONTROL HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. ICONTROL’s TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PIPER PRODUCT GIVING RISE TO SUCH LIABILITY. WITHOUT LIMITING THE FOREGOING, ICONTROL WILL NOT BE LIABLE FOR ANY COSTS REPRODUCING ANY DATA STORED IN THE PIPER PRODUCT OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED IN THE PIPER PRODUCT.

SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.